Frequently Asked Questions

What services does Vi Oliver Hair Clinic offer?

At Vi Oliver Hair Clinic, we offer personalized hair therapy services that include consultations, customized treatment plans, and both in-clinic and at-home care. We specialize in addressing a variety of hair concerns such as hair loss, scalp issues, and hair damage.

Will all my appointments be with Vi Oliver?

Consultations can be conducted by Vi Oliver or another therapist of the client’s choice. However, all treatments at the clinic are performed by our qualified hair therapy consultants. While Vi Oliver oversees the personalized treatment plans, the treatments themselves are carried out by our highly trained team, dedicated to providing exceptional care.

Is the Vi Oliver Method suitable for all hair types?

Yes! The Vi Oliver Method is designed to cater to all hair types and textures. We customize each treatment plan based on your unique hair type, condition, and goals.

How do I know which treatment to book?

If you're unsure which treatment is best for you, simply book a treatment that seems closest to your needs. When you arrive at the clinic, we will conduct a thorough assessment to ensure you receive the most appropriate and effective treatment.

Can I combine multiple treatments in one visit?

Yes, depending on your hair’s condition and the treatment plan, we can combine certain treatments in a single visit.

What can I expect from the Vi Oliver Method?

The Vi Oliver Method is a comprehensive hair care journey that includes a detailed consultation, a customized treatment plan, ongoing support, and progress analysis. Our goal is to help you achieve healthy, beautiful hair while boosting your confidence and self-esteem. With over 2,000 clients helped and expressive results, we are committed to delivering transformative experiences that truly make a difference.

Do you offer consultations for hair loss?

Yes, we offer specialized consultations for hair loss. During the consultation, we assess your hair and scalp health to identify the underlying causes and recommend a tailored treatment plan.

How long does it take to see results for hair loss treatments?

Results can vary depending on your specific hair condition and treatment plan. However, most clients begin to see noticeable improvements within four months of consistent care.

Can I receive treatments if I’m not located near the clinic?

Absolutely! We offer online consultations and can create a personalized at-home care plan for you, ensuring you receive the same level of expert guidance and support, no matter where you are in the world!

Can Vi Oliver treatments improve hair thickness?

Some treatments provided by Vi Oliver can help to thicken hair by promoting hair growth and increasing hair follicle size. These treatments also help improve the overall appearance of hair by increasing hair density and thickness.

Can I purchase products used in my treatments?

The majority of treatments used in our clinic are professional-grade and not available for home use. While we do offer a select few for purchase, most are exclusively for in-clinic application. For daily care, I recommend specific products tailored for at-home use, including our Hair Home Care syringes, which are designed to maintain and enhance the results of your treatment.

Do you treat children?

We typically provide treatments for men and women from the age of 18. Those as young as 16 may book a consultation if they attend with a parent or legal guardian, but will only receive treatment at the discretion of the doctor.

What payment plans are available?

We provide a variety of payment plans to suit all budgets. Just speak to our friendly staff when you come in for your first consultation.

Can I get a discount for referring a patient?

Yes. If you refer someone and they sign up, you’ll get a discount in your next treatment. For full details, please speak to one of our consultants.

How do I book a consultation with Vi Oliver?

You can book a consultation through this link or by contacting us directly. We offer both online and in-person consultations to accommodate your needs.

What is the cost of a consultation with Vi Oliver?

The cost varies depending on the specific services and treatments required. During your initial consultation, we will provide a detailed breakdown of costs tailored to your treatment plan. Both online and face-to-face consultations have a fixed price, but you can book a FREE consultation to get started.

What if I need to reschedule my appointment?

We understand that plans can change. If you need to reschedule, please contact us at least 48 hours in advance, and we’ll be happy to find a more suitable time for you. If less than 48 hours' notice is given, a fee will be applied.

What is your cancellation policy?

We require at least 48 hours' notice for cancellations. Late cancellations or no-shows may incur a fee. Please contact us as soon as possible if you need to cancel or reschedule.

Book a free consultation

  • Fine, weak and lifeless hair

  • Over processed hair and breakage

  • Tangled hair

  • Split ends

  • Frizzy hair, dry and dull hair

  • Pre and post bleaching recovery

  • Hair Loss (androgenetic alopecias)

  • Postpartum hair loss

  • Oily Scalp

  • Dandruff

  • Post pool intoxication (greening of the hair)